Privacy Policy

Effective Date: January 1, 2026 · Last Updated: October 1, 2025

This Privacy Policy explains how Built2Spec Limited ("Built2Spec", "we", "us", "our") collects, uses, stores, and protects your information when you use built2spec.ng and our services, including manufacturing, training, e-commerce, and engineering file uploads.

Built2Spec Limited
African University of Technology, KM10 Airport Road, Galadimawa, Abuja, Nigeria
Email: info@built2spec.ng · Phone: 07017026106 · Website: built2spec.ng

1. Legal Compliance

We process personal data in accordance with the Nigeria Data Protection Act (NDPA) 2023 and applicable international data protection standards where relevant.

2. Information We Collect

A. Personal Information

We may collect your name, email address, phone number, company/institution name, billing and delivery address, account credentials, and order history.

B. Engineering & Uploaded Files

If you upload CAD/design files (e.g., STL, STEP, DXF), we collect and store them for evaluation, quoting, and manufacturing. These files may contain proprietary or confidential information.

C. Payment Information

Payments are processed by secure third-party providers (e.g., Paystack). We do not store full debit or credit card details on our servers.

D. Automatically Collected Information

We may collect IP address, device type, browser type, operating system, website interaction data, cookies, and session information.

3. How We Use Your Information

We use your information to provide manufacturing and training services, evaluate uploaded files, generate quotes, process payments, deliver products, manage accounts, improve website performance, and comply with legal obligations.

We do not sell or rent your personal data.

4. Engineering File Confidentiality

You retain ownership of all uploaded files. Access is restricted to authorized personnel for quoting and production purposes. We do not reproduce, distribute, or sell client designs without consent. NDAs may be executed upon request.

5. Data Retention

We retain information only as long as necessary to provide services, maintain records, and comply with legal or accounting obligations. Inactive project files may be deleted after a reasonable retention period. You may request deletion of personal data subject to legal requirements.

6. Data Sharing

We may share necessary information with payment processors, hosting providers, logistics partners, and regulatory authorities where required by law. We do not sell personal data.

7. Data Security

We implement safeguards including SSL encryption, secure hosting, role-based access controls, and password protection. While we take reasonable measures, no system is completely secure.

8. Cookies

We use cookies to maintain login sessions, improve user experience, and analyze website performance. You may disable cookies in your browser settings, though some features may not function properly.

9. Your Rights

Under NDPA 2023, you may request access, correction, or deletion of your personal data, or withdraw consent for marketing communications. Contact us using the details above to exercise these rights.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by changing the “Last Updated” date. Continued use of our Services indicates acceptance of the updated policy.

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